Green Homes

These terms and conditions form (together with the Order Form) part of a contract between Green Homes, and the Customer named on the front of the report.

These terms and conditions apply to the exclusion of all other terms and conditions. However, the report is objective and can be relied upon by any party that has a valid legal interest in the property, provided that interest has been notified to and acknowledged by us in writing.

Important: No-one should rely on the report or make any inferences from it beyond the extent of the original instructions accepted by Green Homes.

• The purpose of the inspection and the verbal and written reports are to put the p
  erformance of the property into an overall perspective and this inspection will be undertaken by a person (the “Surveyor”) who is assessed and approved by Green Homes
• The report is NOT a guarantee that the property is free from defects, nor is it an insurance policy.
• The report will NOT include a market valuation unless additional fees are agreed in writing beforehand.
• The report follows a visual inspection of the accessible parts of the property. Notes are taken during the inspection and these notes contain the original information to which the Surveyor refers and upon which the Surveyor relies when subsequently reporting to a client, either verbally or in writing. A written report supersedes any verbal report and should be considered fully before any legally binding decision is made in respect of any expenditure on the property. Any verbal information supplied by the client about their property will be at the discretion of the Surveyor and the responsibility of the client to indemnify Green Homes against its verification.
• The inspection and report will focus on the thermal properties of dwelling. Fittings and finishes will not be considered. Permanent outbuildings converted to habitable use will be inspected to the same level as the main house.
• There will be practical limitations on the scope of the inspection. The Surveyor will not break out or open up the structure, lift fitted carpets, cut floorboards or move heavy or delicate furniture and will not unscrew covers or cupboards to access meters or
  boilers. Full access must be given at time of survey; otherwise a re-inspection charge will apply. Ladders are carried for access to flat roofs and structures up to a height of three metres. The Surveyor will inspect accessible and safe roof spaces but will be unable to report on parts of the property which are covered, unexposed or otherwise inaccessible.
• Properties left with unsupervised children or pets at the time of inspection, will not be entered by the surveyor, and a re-inspection charge will be made for re-arranging the appointment.
• The report will include a Summary that will summarise the Surveyor’s findings for each element of the property. The comments in this summary are derived from the report and must be read in conjunction with the report in its entirety.
• This is NOT a specific asbestos or other hazardous materials survey. The sampling and testing of asbestos containing materials or other hazardous or suspect materials lies outside the scope of our survey.
• If the property is offered leasehold, then you must obtain advice from your solicitor in respect of your legal liabilities under the leasehold arrangements for the property and in particular in relation to possible improvements.
• Fees: Green Homes Surveys must be paid at the time of order. The survey will not be carried out until payment is received.
• Unless otherwise agreed, fees for further investigations, follow-up advice and/or other Surveying services are charged at the current rate per hour plus expenses and VAT. These fees fall due on the date of the Green Homes invoice and payment must be received within 7 days otherwise interest will be chargeable at 2% above bank base rate.
• Force Majeure – whilst every reasonable effort will be made to carry out the inspection at the date/time agreed, we cannot be held liable for any losses caused by matters outside our control, such as, but not exclusively:- surveyor illness, traffic/vehicle delay/breakdown, extreme weather conditions or vendor unavailability.
• Health and Safety – Green Homes and its surveyors are required to comply with Health and Safety legislation and RICS Guidance
• NB. “Surveying Safely – A commitment to Surveying Safely”. The surveyor will assess the safety implications presented by the site and may have to restrict the scope of the inspection that is able to be carried out.
• We operate a complaints procedure, a copy of which is available upon request. This contract is governed by English Law, parties hereto hereby submit to the exclusive jurisdiction of the English courts.